November 7, 2024

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DoorDash launches AI bot to take customers’ takeout orders

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DoorDash launches AI bot to take customers' takeout orders

Food delivery service platform DoorDash is integrating AI technology for their restaurant clients, which will see customers communicating their food orders to AI-powered bots instead of busy in-house staff.

According to an Aug. 28

The AI-enhanced ordering system will also provide customers with potential recommendations to fill out their meal — a move DoorDash says will increase overall sales for restaurants.

In May, fast food chain Wendy’s made waves when it announced that it would be introducing an AI-powered chatbot dubbed “Wendy’s FreshAI” to take orders from drive-thru customers.

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