November 8, 2024

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‘Every customer solution’ will be integrated with AI: Microsoft CEO Satya Nadella

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'Every customer solution' will be integrated with AI: Microsoft CEO Satya Nadella

Microsoft looks set to go all-in on artificial intelligence, with CEO and chairman Satya Nadella outlining intentions to integrate AI with essentially all its customer solutions and every layer of tech stacks.

The firm has made several significant AI plays in 2023, with its partnership with OpenAI and its

Secondly, he pointed to the “ emergence of a powerful new reasoning engine,” (a.k.a generative AI) and its capabilities for aspects like answering questions, solving problems and image recognition.

“This generation of AI helps us interact with data in powerful new ways—from completing or summarizing text, to detecting anomalies and recognizing images—to help us identify patterns and surface insights faster than ever.”

To date, Microsoft has already integrated its AI Copilot into services such as Microsoft 365, Dynamics 365 and GitHub. For its gaming unit however, Nadella didn’t specifically outline the firm’s AI plans in that area.

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